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Article first published online: 12 OCT 2009
Instruments for Exploring Organizational Culture: A Review of the Literature h.r. 1540 online schools,
Tobias Jungis a research fellow in the Economic and Social Research Councils Centre for Charitable Giving and Philanthropy at Cass Business School, London, and an honorary research fellow at the University of Edinburgh Business School. He sits on the board of the International Research Society for Public Management and is currently researching philanthropy and institutional giving structures in the United Kingdom. His other research interests include evidence&x2010;based policy and practice, and public services management and reform.&x2028;E&x2010;mail:
peter.bower@manchester.ac.uk
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diane.whalley@manchester.ac.uk
Tim Scottis a senior lecturer in organization at the University of St. Andrews School of Management. His publications include articles on a range of topics, including improving communication with people with cancer and heart disease, organizational culture, health information technology, and ethnography. He has published books on health care performance and organizational culture, and on implementing new information technology in Kaiser Permanente. His current book, advocating a poststructural revision of organization studies, is forthcoming.&x2028;E&x2010;mail:
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Peter Boweris a reader working in the National Primary Care Research and Development Centre at the University of Manchester. His background is in psychology and health services research, and he has specifi c expertise in the application of systematic review methods and psychometrics. He has an interest in the impact of culture on the delivery of high&x2010;quality primary health care.&x2028;E&x2010;mail:
hd@st&x2010;andrews.ac.uk
Rosalind McNallyis the library and information services manager for the University of Manchesters National Primary Care Research and Development Centre, where she works as a member of the CommunicatioInstruments for Exploring Organizational Culture: A Review of the Literature h.r. 1540 online schoolsns Unit, and leads a small team of staff who provide information management support to the units program of research, capacity building, and dissemination. She is a chartered librarian and holds a masters degree in library and information science from Manchester Metropolitan University.&x2028;E&x2010;mail:
Copyright © 2009 The American Society for Public Administration
Jung, T., Scott, T., Davies, H. T. O., Bower, P., Whalley, D., McNally, R. and Mannion, R. (2009), Instruments for Exploring Organizational Culture: A Review of the Literature. Public Administration Review, 69:1087–1096. doi:10.1111/j.1540-6210.2009.02066.x
Huw T. O. Daviesis a professor of health care policy and management at the University of St. Andrews School of Management. His research interests include public service delivery encompassing evidence&x2010;based policy and practice, performance measurement and management, accountability, governance and trust. He also has a particular interest in the role of organizational culture and organizational learning in the delivery of high quality services, and in developing greater understanding of the working relationships between service professionals and service managers.&x2028;E&x2010;mail:
tobias.jung@ed.ac.uk
jts1@st&x2010;andrews.ac.uk
DOI:10.1111/j.1540-6210.2009.02066.x
Russell Mannionis the director of the Centre for Health and Public Services Management and a senior lecturer in health policy and management at the York Management School, University of York. He has a particular interest in interdisciplinary work, and his research interests encompass health service organization, management and delivery, performance measurement and management in the public sector, international health policy reform, and the role of social capital, clinical networks, and organizational culture in health care productivity.&x2028;E&x2010;mail:
Diane Whalleyis a research fellow in the National Primary Care Research and Development Centre at the University of Manchester. Her main areas of interest include the psychological aspects of recruitment and retention in the primary care workforce, and the design and psychometric evaluation of measurement tools in health care.&x2028;E&x2010;mail:
